The Cloud 9 Team are busy building balloons ready to be shipped to your loved ones,
however if you have a delivery or order related issue, feel free to reach out using the form below.
Other Questions
(including marketing and balloon retailer accounts)
Email: sales@cloud9balloon.co.uk
or call: 03452570009
Bespoke or Corporate Order Form:
Thank you for contacting us regarding your bespoke or corporate order request.
A representative will contact you soon. If urgent please call us.
Best
The Cloud 9 Balloons Team
Bespoke or Corporate Order Form:
Thank you for contacting us regarding your bespoke or corporate order request.
A representative will contact you soon. If urgent please call us.
Best
The Cloud 9 Balloons Team
For ALL Order Issues complete the form below:
Thank you for contacting us regarding a product or delivery issue.
If your order concerns a DPD matter such as a late delivery, failed delivery, damaged delivery, delivery on the wrong date, in accordance with our Terms and Conditions we would request you first contact DPD to resolve the matter directly using the tracking information we have provided since all delivery issues are outside our reasonable control once your parcel has been handed to DPD. We do not guarantee a specific delivery date or time as we do not control DPD's local delivery scheduling for weekends and Bank Holidays. ALL Cloud 9 Balloons Ltd shipments are prepared, packaged and shipped in a pristine condition, which is quality checked by at least 2 staff members. Whilst most deliveries are a success story, we are a small business and not able to account for the negligence or behaviour of an multi-national courier company.
If your report contains any other issue - we shall reply as soon as possible.
Best
The Cloud 9 Balloons Team
Contact Us
The Cloud 9 Team are busy building balloons ready to be shipped to your loved ones,
however if you have a delivery or order related issue, feel free to reach out using the form below.
Other Questions
(including marketing and balloon retailer accounts)
Email: sales@cloud9balloon.co.uk
or call: 03452570009
Bespoke or Corporate Order Form:
Thank you for contacting us regarding your bespoke or corporate order request.
A representative will contact you soon. If urgent please call us.
Best
The Cloud 9 Balloons Team